There will be some changes to our helpline opening hours over the festive period. However, there will still be support available to our members through our legal and stress support advice lines, which are open twenty-four seven.

Changes to our helpline services

• Our Member Helpline (England) will close at 3.00pm on Friday 22 December and reopen at 10.00am on Tuesday 2 January.

Fosterline Wales will close at 12.30pm on Friday 22 December and reopen at 9.30am on Tuesday 2 January.

Foster carers in England will receive more money to cover the cost of looking after children and young people after the government announced an uplift to their allowance rates this week. 

From the next financial year there’ll be a 6.88 per cent uplift to the National Minimum Allowance for foster carers in England. The uplift, announced in the Department for Levelling Up, Housing and Communities’ Local Government Finance Policy Statement, has been calculated based on inflation and what is affordable for local government.