complaints

Proposed changes to the IRM for qualifying determinations (Wales)

The Independent Reviewing Mechanism (IRM) manages the process by which prospective or approved foster carers, can seek a review of a ‘qualifying determination’ made by a fostering provider. This includes local authorities and independent providers. Qualifying determinations are made where an agency is proposing not to approve an individual as a foster carer, or to terminate or make a change to the individual’s terms of approval. 

Fri, 02/19/2021 - 16:25 By Daisy Elliott on February,19th 2021

Compliments, suggestions and complaints

Our principles

We have procedures for making compliments, suggestions and complaints based on the following principles.

We will:

Mon, 12/14/2015 - 17:56 By admin on December,14th 2015